Return Policy

Return Policy


We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy on most of our products. However, please note that custom items are exempt from this return policy.


Return Eligibility


Within 30 Days: You may return most non-custom items within 30 days of the purchase date.


Unopened and Unused: To be eligible for a return, the item must be unopened, unused, and in the same condition as you received it.


Original Packaging: Please return the item in its original packaging, including any accessories, manuals, and documentation.


Items Exempt from Return🚫


Custom items, which are specially made or personalized according to your specifications, are exempt from our standard 30-day return policy. If your item is custom-made, it cannot be returned unless there is a defect or error in the customization that is our responsibility.


Return Process


Contact Us: To initiate a return, please contact our customer support team within 30 days of your purchase.


Provide Information: When contacting us, please provide your order number and a detailed explanation of the reason for the return.


Return Authorization: We will provide you with a Return Authorization (RA) number and instructions on where to send the item.


Return Shipment: Ship the item back to us in its original packaging, along with the RA number clearly marked on the package.


Inspection and Refund: Once we receive the returned item and inspect it, we will process your refund. Refunds will be issued to the original payment method within a reasonable time frame.💰


Return Shipping 📦


If the return is due to our error or a defective product, we will cover the cost of return shipping. If the return is for any other reason, the cost of return shipping will be your responsibility.


Contact Information


If you have any questions about our return policy or need assistance with a return, please contact our customer support team at [email protected] 🫶


Please note that this return policy is subject to change, and the terms and conditions in effect at the time of purchase will apply to your order.